Our Customer Satisfaction Guarantee

Our Guarantee to you is exceptional.

Website Design

You will be given the designs of the website prior to QUAD developing the site. You will be asked to sign off each stage so we know you are satisfied with each part of development process. If at any time you are not satisfied with a sign off stage, please inform QUAD and we will make sure it is corrected. If you are still dissatisfied we can not resolve the problem we can dissolve the contract with no expenses incurred.

Marketing and Optimisation

We state our reputation on our Search Engine Optimisation and Internet Marketing. We Guarantee you that once your website has been Optimised by QUAD and you have taken a monthly Marketing package with QUAD within 3 months from the start of QUAD processing your marketing package you will be listed in the Top 10 listings of major search engines!!

If we do not produce the results we will either return your money for your marketing package or maintain your marketing package for FREE until your results become positive!! Its a no loose situation! All you can do is WIN WIN WIN!! :)

Peace of Mind

To ease your mind with QUAD, we do not have 1 or 2 year binding contracts unless you express your desire for one. We do have a contract, but nothing that holds you to staying with QUAD. If for some reason you decided to move away from QUAD we would total up the costs to the termination date you have requested and ask you to pay the balance all of which would be clearly detailed in the contract between you and QUAD, no small print. Further more, your registration details of your domain is clearly stated that you are the domain owner. This is sent to you if you have not already got them all of which is done on signing of the contract between you and QUAD.